Terms & Conditions
Last Updated: 18 June 2026
1. Introduction
These Terms & Conditions (“Terms”) govern your use of the KABSYS Games & Hobbies website, services, membership programme, events, and purchases.
By accessing our website, creating an account, joining our membership programme, attending our events, or purchasing products from us, you agree to be bound by these Terms.
If you do not agree with these Terms, you must not use our services.
2. About Us
KABSYS Games & Hobbies (“KABSYS”, “we”, “us”, or “our”) is a retailer of trading cards, collectibles, hobby products, gaming accessories, and related services.
For enquiries, please contact:
Email: contact@kabsys.co.uk
3. Eligibility
You must be at least 18 years old to place orders through our website.
If you are under 18 years of age, purchases must be made by a parent or legal guardian on your behalf.
4. Products and Availability
All products are subject to availability.
We reserve the right to:
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Limit quantities purchased
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Refuse or cancel orders
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Correct pricing errors
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Withdraw products without notice
Product images are provided for illustrative purposes and actual products may vary slightly from those shown.
5. Pricing
All prices displayed are in Pound Sterling (£).
Prices may be changed at any time without notice.
The price charged will be the price displayed at the time your order is accepted.
Where a pricing error occurs, we reserve the right to cancel the order and issue a full refund.
6. Orders
An order placed through our website constitutes an offer to purchase goods.
Acceptance occurs when we dispatch the goods or otherwise confirm acceptance of the order.
We reserve the right to refuse any order for reasons including:
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Suspected fraud
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Product availability issues
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Pricing errors
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Breach of these Terms
7. Payment
Payment must be received before goods are dispatched.
We accept payment methods displayed at checkout.
Orders may be delayed or cancelled if payment authorisation cannot be obtained.
8. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by factors outside our control.
Risk in goods passes to the customer upon delivery.
9. Returns and Refunds
Returns and refunds are governed by our Refunds, Returns & Cancellation Policy.
Customers retain all statutory rights available under UK consumer protection legislation.
10. Trading Card Singles
Card condition assessments are based on our reasonable judgement and industry standards.
Customers acknowledge that:
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Trading cards may contain manufacturer defects.
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Centring, print quality, and grading outcomes are subjective.
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We do not guarantee any grading result from third-party grading companies.
Returns will not be accepted solely because a card receives a lower grade than expected.
11. Sealed Products
We do not guarantee specific cards, rarities, pulls, chase cards, or contents from sealed products.
Trading card products are randomised by the manufacturer.
Opened or unsealed products may not be eligible for return as detailed in our Refund Policy.
12. Membership Programme
Participation in the KABSYS membership programme is subject to these Terms and any separate membership rules published by us.
We reserve the right to:
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Modify membership benefits
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Amend eligibility criteria
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Suspend or terminate memberships
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Correct errors in points or rewards balances
Membership benefits have no cash value unless explicitly stated.
Memberships are personal and may not be transferred without our written consent.
13. Events and Tournaments
Participation in events, leagues, tournaments, and organised play activities is subject to:
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Venue rules
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Event rules
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Publisher or organised play requirements
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Staff instructions
We reserve the right to remove any participant whose behaviour:
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Is abusive, threatening, discriminatory, or disruptive
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Creates an unsafe environment
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Violates event rules
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Damages property
Entry fees may not be refundable where removal results from a participant’s misconduct.
14. Community Standards
We aim to provide a welcoming environment for all customers.
The following behaviour may result in suspension, event removal, account restrictions, or membership termination:
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Harassment
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Bullying
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Discrimination
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Hate speech
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Threatening conduct
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Cheating
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Fraudulent activity
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Theft
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Repeated disruption of events or community spaces
Our decisions regarding community safety and conduct are final.
15. Buylists, Trade-Ins and Purchases from Customers
Where we purchase cards, collectibles, or hobby products from customers:
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Ownership must legally belong to the seller.
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Sellers must have authority to sell the items.
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We may request proof of identity.
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We reserve the right to refuse any transaction.
Valuations are offered at our discretion and may change without notice.
Once a trade-in or sale has been completed and payment issued, transactions are generally final.
16. Intellectual Property
All website content, including:
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Logos
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Branding
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Graphics
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Images
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Text
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Product descriptions
is owned by or licensed to KABSYS Games & Hobbies and is protected by intellectual property laws.
You may not reproduce, distribute, or exploit any content without our prior written consent.
17. Limitation of Liability
Nothing in these Terms excludes or limits liability where such limitation would be unlawful.
Subject to applicable law, KABSYS Games & Hobbies shall not be liable for:
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Indirect losses
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Consequential losses
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Loss of profits
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Loss of business opportunities
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Loss of data
Our total liability in relation to any order shall not exceed the amount paid for the relevant product or service.
18. Force Majeure
We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:
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Postal disruptions
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Industrial action
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Natural disasters
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Government actions
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Supplier shortages
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Network failures
19. Privacy
Personal information is handled in accordance with our Privacy Policy.
By using our services, you acknowledge that your personal information may be processed as described in that policy.
20. Changes to These Terms
We reserve the right to amend these Terms at any time.
Updated versions will be published on our website with a revised “Last Updated” date.
Continued use of our services constitutes acceptance of any changes.
21. Governing Law
These Terms are governed by the laws of England and Wales.
Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
22. Contact Information
KABSYS Games & Hobbies
Email: contact@kabsys.co.uk
For all customer service enquiries, please contact us using the email address above.
