Last Updated: 17th June 2026

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1. Who We Are

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KABSYS Games & Hobbies (“KABSYS,” “we,” “us,” or “our”) is a trading card game, collectibles, and hobby business serving customers throughout the United Kingdom.

We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

This Privacy Policy explains how we collect, use, store, and share your personal information when you:

• Visit our website

• Purchase products from us

• Sell or trade cards and collectibles to us

• Join our membership programme

• Participate in tournaments, leagues, events, or community activities

• Contact us for support or enquiries

• Subscribe to marketing communications

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2. Data Controller

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KABSYS Games & Hobbies is the data controller responsible for your personal information.

Contact Details:

KABSYS Games & Hobbies
Email: contact@kabsys.co.uk
Address: 112B Morden Road, London, SW19 3BP
Phone: 0203 XXX XXXX

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3. Information We Collect

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Information You Provide

We may collect:

• Full name

• Email address

• Telephone number

• Billing address

• Shipping address

• Date of birth (where required for events or memberships)

• Membership account details

• Purchase history

• Trade-in and buylist transaction information

• Communications and correspondence with us

• Tournament or event registration details

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Information Related to Single Card Sales and Trade-Ins

When you sell, trade, or consign cards and collectibles with us, we may collect:

• Identification details where required for fraud prevention

• Transaction records

• Product descriptions and valuations

• Payment information

• Records of items purchased from or sold to you

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Membership Programme Information

If you join our membership programme, we may collect:

• Membership number

• Membership tier and status

• Event participation records

• Reward points and redemption history

• Purchase activity associated with membership benefits

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Website and Technical Information

When you use our website, we may automatically collect:

• IP address

• Device information

• Browser type

• Operating system

• Website usage information

• Cookies and similar technologies

• Referral source information

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4. How We Use Your Information

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We use personal information to:

Provide Products and Services

• Process orders

• Deliver purchases

• Process payments

• Manage returns and refunds

• Provide customer support

Operate Our Membership Programme

• Administer memberships

• Track benefits and rewards

• Manage member-exclusive offers

• Verify eligibility for promotions and events

Manage Events and Community Activities

• Register participants

• Organise tournaments and leagues

• Administer prizes and rankings

• Communicate event updates

Buy and Sell Singles

• Process trade-ins and purchases

• Prevent fraud

• Maintain transaction records

• Comply with legal and accounting obligations

Improve Our Business

• Analyse customer preferences

• Improve products and services

• Develop community programmes

• Monitor website performance

Marketing

Where permitted by law, we may send information regarding:

• New product releases

• Restocks

• Special promotions

• Events and tournaments

• Membership benefits

• Community news

You may opt out of marketing communications at any time.

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5. Legal Bases for Processing

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Under UK GDPR, we rely on the following legal bases:

Contract

Where processing is necessary to:

• Fulfil orders

• Provide membership benefits

• Process trade-ins

• Deliver services requested by you

Legitimate Interests

Including:

• Operating and improving our business

• Fraud prevention

• Customer service

• Event administration

• Security monitoring

Legal Obligations

Where required to:

• Maintain financial records

• Comply with tax laws

• Respond to legal requests

• Prevent unlawful activity

Consent

Where required, including:

• Email marketing subscriptions

• Optional cookies

• Certain promotional activities

You may withdraw consent at any time.

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6. Marketing Communications

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If you subscribe to our marketing communications, we may contact you regarding:

• New trading card game releases

• Product launches

• Community events

• Tournament announcements

• Member-exclusive offers

• Promotions and discounts

You may unsubscribe at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

• Updating your account preferences

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7. Cookies and Website Analytics

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We use cookies and similar technologies to:

• Operate our website

• Remember preferences

• Improve website functionality

• Analyse website usage

• Support security measures

Where legally required, we will obtain consent before placing non-essential cookies.

You may control cookie preferences through your browser settings.

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8. Sharing Your Information

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We may share personal information with trusted service providers, including:

• Payment processors

• Shipping and courier services

• Website hosting providers

• Customer relationship management providers

• Marketing service providers

• Event management platforms

• Fraud prevention services

We require these providers to protect your information and use it only for authorised purposes.

We do not sell personal information to third parties.

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9. Tournament and Organised Play Programmes

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Where you participate in organised play programmes, tournaments, leagues, or events operated in conjunction with publishers, distributors, or event organisers, certain information may be shared as required for:

• Event registration

• Rankings and standings

• Prize distribution

• Organised play reporting

Any such sharing will be limited to information necessary for the administration of the programme.

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10. Data Retention

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We retain information only for as long as necessary to:

• Provide services

• Manage memberships

• Maintain transaction histories

• Resolve disputes

• Prevent fraud

• Meet legal and tax obligations

Financial transaction records may be retained for up to seven years or longer where required by law.

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11. Security

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We implement appropriate technical and organisational measures designed to protect personal information against:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

• Destruction

Despite our efforts, no system can guarantee absolute security.

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12. Your Rights

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Under UK data protection law, you have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information

• Restrict processing

• Object to processing

• Request portability of your data

• Withdraw consent where processing is based on consent

To exercise your rights, please contact us using the details provided above.

You also have the right to lodge a complaint with:

Information Commissioner’s Office (ICO)

if you believe your personal information has been handled unlawfully.

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13. Children’s Privacy

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Our products and events may be enjoyed by younger players; however, we do not knowingly collect personal information from children under 13 without appropriate parental involvement where required by law.

Parents or guardians may contact us regarding any information relating to their child.

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14. International Transfers

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Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place as required by UK data protection law.

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15. Changes to This Policy

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We may update this Privacy Policy periodically.

Any updates will be posted on our website together with a revised “Last Updated” date.

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16. Contact Us

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For questions about this Privacy Policy or your personal information, please contact:

KABSYS Games & Hobbies
Email: contact@kabsys.co.uk